Customer Service Representative

3 weeks ago


Newport News, Virginia, United States Davidson Hospitality Full time

Overview

We are seeking a skilled Telephone/PBX Operator to provide exceptional service and create memorable experiences for our guests. As the first point of contact, you will handle all incoming and outgoing calls with professionalism and efficiency.

Key Responsibilities

  • Provide excellent customer service and resolve guest inquiries in a timely and professional manner
  • Operate a PBX or multi-line phone system with accuracy and efficiency
  • Work effectively in a fast-paced environment and multitask with ease
  • Develop strong relationships with guests and colleagues to ensure a positive and memorable experience

Requirements

  • High school diploma or equivalent
  • Excellent communication skills, both verbal and written
  • Previous experience operating a PBX or multi-line phone system preferred
  • Strong customer service skills and the ability to remain calm under pressure
  • Basic computer skills, including proficiency in Microsoft Office and email
  • Ability to work a flexible schedule, including weekends and holidays

Benefits

Davidson Hospitality Group offers a comprehensive benefits package, including medical, dental, and vision coverage, 401K matching, and paid time off. Our company culture values teamwork, respect, and hospitality, and we are committed to providing a positive and supportive work environment.

About Us

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. We are a trusted partner and preferred operator for leading hospitality brands, and we are dedicated to delivering exceptional service and creating memorable experiences for our guests.



  • Newport News, Virginia, United States Professional Answering Service Full time

    Professional Answering Service is seeking a skilled Customer Service Representative to join our team. As a Remote Call Center Agent, you will be responsible for providing exceptional customer service to our clients.**Job Details:*** **Work Schedule:** We operate 24/7, and you will be expected to work weekends and holidays.* **Shifts:** We are currently...


  • Newport News, Virginia, United States Professional Answering Service Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at Professional Answering Service.Job Summary:We are a leading provider of answering services, and we are looking for a talented individual to work as a Remote Call Center Agent in our 24/7 operation. As a key member of our team, you will be responsible for...


  • Newport News, Virginia, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service Representative Job DescriptionAre you looking for a fun and dynamic work environment where you can make a difference in people's lives? Do you have excellent communication skills and a passion for providing top-notch customer service? If so, we want to hear from you!About the JobWe are seeking a highly motivated and...


  • Newport News, Virginia, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we're looking for talented individuals to join our crew.Job DescriptionWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will...


  • Newport News, Virginia, United States Americold Full time

    Americold Maxwell Avenue Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Americold. As a key member of our customer-facing team, you will be responsible for:Responding to customer inquiries and complaints in a timely and professional mannerProviding clerical support, including maintaining accurate records...


  • Newport News, Virginia, United States Americold Full time

    Americold Maxwell Avenue Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Americold. As a key member of our customer-facing team, you will be responsible for:Responding to customer inquiries and complaints in a timely and professional mannerProviding clerical support, including maintaining accurate records...


  • Newport News, Virginia, United States Atlantic Constructors Full time

    Job Summary:Atlantic Constructors is seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our dispatch team, you will be responsible for scheduling service technicians, handling high call volumes, ordering equipment, and providing exceptional customer service.Key Responsibilities:Assign...


  • Newport News, Virginia, United States Stryker Full time

    About the RoleStryker, a leading medical technology company, is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and driving customer satisfaction.Key ResponsibilitiesProvide prompt, accurate, and courteous responses...


  • Newport News, Virginia, United States Ladgov Corporation Full time

    Job SummaryLadgov Corporation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Support: Respond to customer inquiries and resolve issues in a timely...


  • Newport News, Virginia, United States Navy Federal Credit Union Full time

    {"Job SummaryNavy Federal Credit Union is seeking a highly skilled Member Service Representative to provide exceptional customer service and support to our members. As a key member of our team, you will be responsible for delivering a world-class experience, ensuring member satisfaction, and driving business growth.Key ResponsibilitiesAnalyze and resolve...


  • Newport News, Virginia, United States BayPort Credit Union Full time

    Job SummaryThe BayPort Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch operations, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide quality service to...


  • Newport News, Virginia, United States Ferguson Full time

    About FergusonFerguson is a leading value-added distributor across various end markets, delivering local expertise, value-added solutions, and a comprehensive portfolio of products. Our extensive network spans 34,000 suppliers and over one million customers, making us a trusted partner in the industry.Job SummaryWe are seeking a highly motivated and...


  • Newport News, Virginia, United States Hampton Roads Transit Full time

    Job Title: Customer Service Representative IIJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative II to join our team at Hampton Roads Transit. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales, and maintaining a positive and...


  • Newport News, Virginia, United States Navy Federal Credit Union Full time

    {"Job SummaryNavy Federal Credit Union is seeking a highly skilled Member Service Representative to provide exceptional customer service and support to our members. As a key member of our team, you will be responsible for delivering a world-class experience, ensuring member satisfaction, and driving business growth.Key ResponsibilitiesAnalyze and resolve...


  • Newport News, Virginia, United States Riverside Health System Full time

    Newport News, VirginiaJob SummaryAs a Customer Service Representative at Riverside Health System, you will be responsible for handling all inbound and outbound calls for the Patient Accounting Customer Service Department. You will properly identify patients, review account information, and work with patients to determine payment plans and financial...


  • Newport News, Virginia, United States PROSOL Inc. Full time

    Job DescriptionWe are a dynamic team at PROSOL Inc. that serves the Virginia Beach community with exceptional service options. Our mission is to innovate and lead the industry, and we need a talented Verizon Customer Service Representative to help us achieve this goal.The ideal candidate will be accountable for establishing best practices and refining...


  • Newport News, Virginia, United States Navy Exchange Service Command Full time

    Position OverviewAs a Cashier at Navy Exchange Service Command, you will represent our brand and play a vital role in enhancing our reputation for exceptional customer service. Your primary responsibility will be to assist customers in recognizing the value of our products and services, while embodying a positive and engaging demeanor.Key...


  • Newport News, Virginia, United States City of Newport News Full time

    Customer Service AssistantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...


  • Newport News, Virginia, United States Virginia Department of Transportation Full time

    About the Role:The Virginia Department of Motor Vehicles is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Generalist in the Newport News Customer Service Center. As a key member of our team, you will be responsible for delivering exceptional customer service solutions in a friendly and knowledgeable...


  • Newport News, Virginia, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Fuel Center Associate to join our team at Kroger. As a Fuel Center Associate, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and safe environment for our customers.Key ResponsibilitiesAssist customers with fueling and...