Area Security Operations Manager

4 weeks ago


Springfield, Illinois, United States Accel Entertainment Full time

Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results.

We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.

The Regional Security Manager supervises route security officers and manages security operations in the region. The primary responsibilities of this position include, but are not limited to, supervision of route security personnel, coordination of route security scheduling and vehicle assignments, conducting shift briefings, communicating operational changes to security management, provide safety and security to employees and property both internally and externally, surveying and assessing potential risks and threats, assisting law enforcement in the investigative process, and recommending improvements for enhancing security operations through the chain of command.

Key Responsibilities:

  • Supervise, recruit, train, and evaluate route security personnel
  • Manage internal and external security operations
  • Communication and collaboration with Route Management and other department heads and employees
  • Conduct route security scheduling, operational briefing, and coordinate vehicle assignments
  • Perform office and route security duties
  • Maintain situational and tactical awareness throughout the shift
  • Assist other region security operations and other departments
  • Document and report suspicious incidents
  • Maintain all certifications, licenses, and training requirements
  • Provide first aid to victims at the appropriate level corresponding to training
  • Respond to weather, natural disaster, structural emergencies, fires, etc.

Requirements:

  • 2 years or more years of route security experience with Accel
  • Consistent exemplary performance evaluations
  • Ability to prepare reports and business correspondence
  • Understanding of information technology equipment and operational use of video surveillance equipment
  • Able to manage priorities and workflow
  • Able to manage potentially dangerous incidents
  • Frequently required to drive long distances for operational activities
  • Remain certified in CPR/AED and first aid and provide an initial response to medical emergencies
  • Proficient in use of firearms
  • Protective equipment is required that may include firearms, flashlights, restraint gear, etc.

Accommodations:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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