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Social Host

2 months ago


Marquette, Michigan, United States Staybridge Suites Full time
Job Summary

We are seeking a highly skilled and enthusiastic Social Host to join our team at Staybridge Suites. As a Social Host, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities
  • Concierge Services: Act as a concierge for guests, providing information and recommendations on local attractions and services.
  • Guest Services: Assist guests with their needs, ensuring that they have a comfortable and enjoyable stay.
  • Event Planning: Plan and coordinate events and activities in the Social area, ensuring that they are well-organized and executed.
  • Food and Beverage Service: Prepare and serve food and beverages to guests, maintaining a clean and well-stocked Social area.
  • Housekeeping: Maintain the cleanliness and organization of the Social area, including the dining and work areas.
  • Customer Service: Provide exceptional customer service, responding to guest needs and concerns in a professional and courteous manner.
Requirements
  • Communication Skills: Possess excellent communication and interpersonal skills, able to interact with guests and colleagues in a friendly and professional manner.
  • Problem-Solving Skills: Be able to think critically and solve problems in a timely and effective manner.
  • Teamwork: Be able to work collaboratively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
  • Adaptability: Be able to adapt to changing situations and priorities, remaining flexible and composed under pressure.
  • Physical Demands: Be able to stand for long periods, lift up to 25 pounds, and perform other physical demands of the job.
Working Conditions

The Social Host will work in a fast-paced environment, interacting with guests and colleagues in a dynamic and ever-changing environment. The ability to work independently and as part of a team is essential.