Certified Medical Assistant Lead
2 weeks ago
CHI Memorial Urology Associates Glenwood is part of CHI Memorial Medical Group, a Management Service Organization (MSO) that provides comprehensive office management services for Memorial Health Partners and private practice physicians. We are a regional referral center of choice, providing healthcare throughout Southeast Tennessee and North Georgia.
We prioritize employee well-being, offering benefits that complement work-life balance.
Benefits- Free membership to our Care@Work program for child care, pet care, or adult dependent needs
- Employee Assistance Program (EAP) for you and your family
- Health, dental, and vision insurance
- Flexible spending accounts
- Voluntary protection: Group Accident, Critical Illness, and Identity Theft
- Adoption Assistance
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- Matching Retirement Programs
- Wellness Program
Under the direction of the healthcare provider, the Medical Assistant is responsible for delivering patient care that promotes safety and well-being. This includes performing preliminary physical tests, such as measuring blood pressure, recording weight, temperature, pulse, and respirations, and other measures as directed by established clinical protocols.
Key responsibilities include:
- Performing general patient care by following established standards and procedures
- Greeting and preparing patients for the healthcare provider
- Obtaining and recording vital signs, including blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem
- May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis
- Administering ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration
- May perform routine tests, including EKGs
- Scheduling patients for diagnostic testing and following up to ensure completion of testing
- Communicating with patients regarding test results and plan of care by phone or mail as directed by the physician
- Preparing, cleaning, and sterilizing instruments and maintaining equipment; keeping patient exam rooms stocked, clean, and orderly; disposing of contaminated items according to protocol
- Documenting patient plans of care, tests, and examination results in the medical record as directed by the provider
- Escalating non-routine issues, questions, and/or concerns to the practice manager or healthcare provider(s)
- Ensuring safety checklists/quality controls are completed as required
- Providing for patient safety and protection of patient privacy rights
- Performing other duties as assigned by practice manager, MA Lead, or as requested by healthcare provider(s)
Education:
- High school diploma or equivalent required
- Completion of a Certified Medical Assistant course preferred
Licensure/Certifications:
- Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable
- Active American Heart Association BLS within 30 days of hire date
Experience:
- 2 years Medical Assistant experience preferred
- Electronic health record experience preferred
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