Restaurant Manager

4 weeks ago


Billings, Montana, United States IHOP 3051 Bozeman Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to lead our IHOP 3051 Bozeman restaurant team. As a key member of our management team, you will be responsible for executing annual financial, local restaurant marketing, guest service, and human resource objectives.

Key Responsibilities:

  • Manage the restaurant floor and ensure regular contact with guests.
  • Maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner.
  • Comply with federal, state, and local regulations applicable to the assigned unit.
  • Recruit, train, and retain employees.
  • Adhere to the current SOP and operations plan.
  • Conduct ongoing coaching and administer the restaurant hourly compensation plan.
  • Document any performance problems.
  • Ensure that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times.
  • Maintain adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items.
  • Oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP.
  • Implement national and local marketing promotions.
  • Complete all required reports and paperwork to ensure proper documentation and communication within the organization.

Requirements:

  • 2+ years of relevant experience.
  • Valid driver's license.
  • High school diploma or equivalent.
  • Ability to speak and read English.
  • Basic math skills.

About IHOP

With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential.



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