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Customer Service Associate

2 months ago

Safford, Arizona, United States Planet Fitness Full time

Become a Part of Our Community at Planet Fitness

We are seeking motivated Front Desk Staff who are committed to delivering outstanding service and ensuring a clean and welcoming environment in our fitness center.

Position Overview:

  • Welcome and assist members, potential members, and visitors with a positive demeanor.
  • Manage phone inquiries and offer assistance to callers.
  • Facilitate member check-ins and support new member registrations.
  • Provide tours of the facility for interested individuals.
  • Ensure that member accounts are accurately maintained.
  • Address member inquiries and concerns in a timely and professional manner.
  • Perform regular cleaning duties throughout the gym.

Qualifications:

  • Previous experience in customer service is advantageous.
  • Basic computer proficiency is necessary.
  • A cheerful and positive attitude is essential.
  • Dependability and punctuality are required.
  • Strong communication and problem-solving skills are important.
  • A high school diploma or equivalent is required.
  • Applicants must be at least 18 years of age.

Physical Requirements:

  • Ability to stand and walk for the duration of the shift.
  • Engagement with members both in person and via phone.
  • Occasional lifting of items weighing up to 50 lbs may be required.