Service Writer

2 weeks ago

Ridgeland, Mississippi, United States Rite Rug Flooring Full time

Job Description:

Rite Rug Flooring is seeking a detail-oriented Service Writer to provide exceptional customer service and support. The successful candidate will interact with customers to provide and process information in response to inquiries, concerns, and requests about services and installations.

  • Schedule homes for installation
  • Enter service calls and coordinate repair dates
  • Monthly closing of all open repairs
  • Assist field supervisors
  • Schedule job finishes
  • Ensure on-order material is received and scheduled

Requirements:

  • High school diploma or equivalent
  • Excellent communication and time management skills
  • Ability to work independently in a fast-paced environment

About Rite Rug Flooring:

As a family-owned business, Rite Rug Flooring has been a trusted name in flooring since 1934. With a commitment to offering the best products at competitive prices, we pride ourselves on providing exceptional customer service and support.

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