AI Project Leadership Role
1 day ago
As we continue to evolve and integrate artificial intelligence (AI) into the core of our human-centric business, we are seeking a highly experienced Project Manager with 15-19 years of experience to lead CX projects. This key role requires strong technical expertise in CX.
We strive to create an environment where informed choices and data-supported strategies replace trial-and-error business decisions. Our ideal candidate will possess a strong background in project management and have a proven track record of successful project delivery.
About the JobThis position involves leading multi-functional teams to deliver CX projects on time and within budget. The successful candidate will oversee project planning, scheduling, and resource allocation for optimal project execution. They will provide clear direction and support to team members, fostering collaboration and ensuring all project deliverables meet quality standards and client expectations.
Responsibilities- Lead cross-functional teams to achieve CX project goals.
- Develop and execute comprehensive project plans, including timelines and resource allocations.
- Communicate project status, risks, and issues to stakeholders, ensuring transparency and open communication.
- Monitor project progress and performance, taking corrective actions as necessary.
- A minimum of 15 years of experience in project management, with a focus on CX projects.
- Demonstrated technical expertise in CX, with a proven track record of successful project delivery.
- Excellent communication and interpersonal skills, with the ability to manage diverse teams.
- Comprehensive medical, dental, and vision insurance.
- Paid holidays and paid time off.
- 401(k) plan and employer contributions.
- Long-term and short-term disability insurance.
- Paid parental leave.
- Employee stock purchase plan.
The estimated salary range for this position is $120,000 - $150,000 per year, based on location and industry standards.
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