Hotel Service Representative

3 weeks ago


Kirkland, Washington, United States Courtyard Seattle Kirkland Full time
Courtyard Seattle Kirkland is seeking a skilled Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their stay with us is memorable and enjoyable.

This is a part-time opportunity with potential to become full-time in the coming months. We are looking for someone with open availability, particularly able to work AM shifts (7am-3pm) or PM shifts (3pm-11pm).

The successful candidate will be responsible for providing exceptional guest service, handling continuous requests in a fast-paced environment, and ensuring all guest needs are met. This includes answering questions about the local area, facilities, and services, as well as providing directions and resources to positively influence each guest's stay. The ideal candidate will have previous customer service experience, strong verbal and written communication skills, and the ability to read, write, type, and use basic technology.

We offer eligible employees a range of benefits to enhance their health and well-being, including group insurance, paid time off, company-matched 401(k), and more. Our comprehensive benefits package includes flexible spending accounts, employee assistance programs, leadership development opportunities, and hotel benefits.

We estimate the salary for this position to be around $18-$19 per hour, depending on experience. If you are a motivated and detail-oriented individual who is passionate about delivering excellent guest experiences, we encourage you to apply.

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