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Customer Experience Specialist
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Stuart Weitzman, a global luxury footwear brand. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities- Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Sales Performance: Meet or exceed sales targets, maintaining a high level of product knowledge and staying up-to-date on new products and promotions.
- Visual Merchandising: Maintain a visually appealing store environment, adhering to Stuart Weitzman's visual merchandising standards.
- Inventory Management: Replenish inventory, process shipments, and maintain accurate inventory levels.
- Team Collaboration: Work collaboratively with the management team to achieve sales goals, share knowledge, and provide support as needed.
- Education: High school diploma or equivalent required.
- Experience: 1-3 years of retail experience preferred.
- Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer skills.
- Courage: Takes initiative, provides feedback, and is not afraid to take negative action when necessary.
- Creativity: Generates new ideas, makes connections, and is seen as original and value-added in brainstorming settings.
- Customer Focus: Dedicated to meeting customer expectations, gets first-hand customer information, and uses it for improvements.
- Drive for Results: Exceeds goals, is bottom-line oriented, and pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, builds rapport, and uses diplomacy and tact.
Stuart Weitzman is an equal opportunity and affirmative action employer. We offer a competitive base pay range of $15.25 to $17.75 hourly, as well as opportunities for growth and development within the company.
