Retail Customer Care Specialist

1 week ago


Mauston, Wisconsin, United States Family Dollar Full time

Overview

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Family Dollar is a retail leader committed to delivering value to our customers and communities. Our stores offer a wide range of products, including groceries, household essentials, and general merchandise.

Job Purpose

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This role is critical in helping us achieve our mission. As a Customer Service Representative, you will be responsible for providing exceptional customer service, completing cash register transactions, and maintaining a clean and organized store environment.

Main Responsibilities

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You will be accountable for:

  • Providing excellent customer service by greeting customers, answering their questions, and assisting them with selecting merchandise.
  • Completing cash register transactions accurately and efficiently, handling returns and exchanges as needed.
  • Maintaining a clean and organized store environment, adhering to company policies and procedures.

Requirements

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To succeed in this role, you will need:

  • Strong communication skills to interact effectively with customers and colleagues.
  • Basic math skills to handle cash transactions accurately.
  • Ability to work in a fast-paced environment, meeting productivity and quality standards.

Benefits and Compensation

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We offer a competitive compensation package, including:

  • $35,000 - $45,000 per year, depending on experience and qualifications.
  • Opportunities for career advancement and professional growth.
  • A supportive and inclusive work environment that values diversity and inclusion.


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