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Retail Customer Advisor
2 months ago
Customer Service Representative
- Location: Flexible
- Salary Details: Competitive salary, plus excellent benefits
- About The Role
At the core of our operations, our Customer Service Representatives play a vital role in ensuring that our clients receive exceptional service. In a dynamic and fast-paced environment, our dedicated team strives to exceed customer expectations.
You will be an integral part of a motivated team that collaborates to create outstanding experiences for our clients.
We offer various shift patterns, including early mornings and late evenings, so adaptability is essential as you may need to work some weekends.
About You
We are in search of diligent individuals who can work collaboratively as part of a team to provide top-notch customer service consistently.
You should be approachable, enthusiastic, and confident in engaging with clients, eager to initiate conversations. We encourage you to bring your unique personality to the role and foster memorable interactions for our customers.
We are looking for individuals who have a genuine passion for quality products; whether it’s gourmet items or everyday essentials, we want you to share that enthusiasm with our customers. As a representative, you will assist clients in selecting the ideal products.
Our aim is to provide more of what matters, including excellent career advancement opportunities and competitive remuneration packages. Alongside an attractive salary, we offer discount cards for you and two friends or family members, providing 10% off your purchases. Additionally, we provide company share options, a competitive pension scheme, Life Assurance, and more.
We are an equal opportunity employer and encourage applications from all segments of the community.
About The Company
With a legacy of over a century in retail, we pride ourselves on delivering a distinctive shopping experience that is unmatched. Operating numerous locations, our retail teams work in unison to provide essential products, outstanding service, and a welcoming atmosphere.
As one of the leading supermarkets, we deliver exceptional value and quality fresh food and groceries to millions of customers weekly. Our commitment to freshness distinguishes us, as we prepare more fresh items in-store than any other retailer.
At our company, we believe in nurturing our employees and offering industry-leading training programs. Many of our management team members began their careers on the shop floor, equipping them with the experience to effectively support colleagues and serve customers.