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Sales Representative for Architectural and Design Projects
2 months ago
We are seeking a highly motivated and experienced Sales Representative to join our team at Roca Tile USA. As a Sales Representative, you will be responsible for selling high-quality ceramic and porcelain tile to architects, designers, contractors, and developers in the multi-family residential, hospitality, retail, educational, government, corporate, healthcare, and commercial construction segments.
Key Responsibilities- Specification of product to project designs, mostly through A&D and follow-up to ensure products are delivered and invoiced to final purchasing customers.
- Cooperation with designated customer service, logistics, marketing, and other departments to communicate and coordinate information for successful delivery.
- Open new A&D accounts and maintain existing accounts in Downtown Chicago.
- Visit architects, designers, contractors, and developers, make presentations to specify Roca Tile products, deliver samples, and produce specific materials for presentations if needed.
- Follow up on new leads and referrals.
- Manage customer relationships by resolving client concerns, ensuring customers are set up in the system, provide presentations, marketing materials, samples, price quotes, and schedule weekly visits.
- Collaborate with staff across the organization to accomplish goals.
- Travel and attend trade shows.
- At least three years of experience in sales, preferably in Architect & Design Sales, porcelain, and ceramic experience.
- Bachelor's degree in business or design-related field preferred.
- Interior Design interest.
- Excellent customer service, interpersonal, and communication skills.
- Positive attitude, flexibility, and resilience.
- The ability to regularly lift and/or move up to 25 pounds.
- Problem-solving skills to identify and resolve problems in a timely manner.
- Customer service skills to respond promptly to customer needs and solicit feedback to improve service.
- Professionalism to approach others in a tactful manner and react well under pressure.
- Dependability to follow instructions, respond to management direction, take responsibility for own actions, and complete tasks on time or notify appropriate persons with an alternate plan.
- 401(k) match (up to 4%).
- Health Insurance.
- Dental and vision plan.
- Life insurance.
- Disability insurance.
- Paid time off.
- Holidays.
- Phone and laptop.
- Mileage.
Roca Tile USA is part of Lamosa Group, the second-largest ceramic tile producer in the world, with employees worldwide and over 100 years in the industry. We offer a wide range of products, including single colors, marble, wood, concrete, fabric, decorative tile, and complementary pieces.
We are an Equal Opportunity Employer and do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, genetic information, disability, or any other characteristic.
