Healthcare Support Specialist

19 hours ago


Bradenton, Florida, United States American Health Associates Full time

American Health Associates, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. As a Healthcare Support Specialist, you will play a crucial role in providing exceptional customer service to nursing home staff, physician office staff, and patients.

Key Responsibilities:
  • Answering phone calls and responding to inquiries in a professional manner
  • Maintaining accurate records and data entry
  • Dispatching Mobile Phlebotomists and Couriers
  • Resolving issues related to missing or incomplete orders

To be successful in this role, you should possess excellent communication and interpersonal skills, as well as the ability to multitask and prioritize tasks efficiently. Additionally, you should have knowledge of lab test orders and understand the importance of critical results.

Requirements:

  • High School diploma
  • 1-year of customer service experience in healthcare, preferred
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
  • Excellent customer service and communication skills

Estimated salary: $38,000 - $48,000 per year, depending on experience.



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