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Electrical Field Service Specialist

1 month ago

Greenville, South Carolina, United States StarrTrax Full time
Job Summary

StarrTrax is seeking a highly skilled Electrical Field Service Technician to join our team. As a key member of our field service team, you will be responsible for providing top-notch installation, inspection, maintenance, and repair services for hoist and crane equipment.

Key Responsibilities:

  • Troubleshoot and repair overhead cranes and hoists
  • Perform scheduled preventive maintenance activities on equipment
  • Support customers by effectively interfacing with customer and office in repairing equipment as needed
  • Evaluate and make recommendations regarding required repairs for customers
  • Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
  • Service overhead crane systems by performing quality installations, performing OSHA/ANSI equivalent inspections, documenting and completing warranty work, troubleshooting breakdowns, performing preventive maintenance, and responding to repair calls
  • Document service and installation actions by completing forms, reports, and inspection checklist
  • Builds and maintains customer confidence by maintaining good response time, informing customer of problems, and completing the job in a timely manner
  • Maintain professional presentation, timeliness, appearance, and organization in all areas
  • Must have electrical experience and be able to troubleshoot electrical problems

Requirements:

  • HS Diploma
  • 5+ years of related experience. Industrial electric experience is a must
  • Hoist/Crane certified (REQUIRED)
  • Knowledge of PLCs and high voltage motors
  • Must have a valid driver's license
  • Must be able to pass drug test and background screenings