Portfolio Management Specialist, Deal Resolution Expert
3 weeks ago
About the Role:
This high-volume collections position requires a professional with strong communication and problem-solving skills. As a Portfolio Management Specialist at Ignite Human Capital, you will be responsible for managing customer accounts, resolving issues, and providing excellent service to clients.
Main Responsibilities:
- Manage customer accounts, resolve collection issues, and provide timely updates to stakeholders.
- Analyze account data to identify trends and areas for improvement.
- Collaborate with internal teams to ensure seamless communication and resolution of customer concerns.
Requirements:
- 3-5 years' experience in a high-volume corporate collections environment.
- Knowledge of billing and collections procedures.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office, including Excel, Word, and Outlook.
Salary:$20-$25/hour + bonus, depending on experience.
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