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Patient Advocate
2 months ago
The Patient Advocate will serve as a key member of our team at The WellFund, LLC, providing exceptional support to patients in a hospital setting. This role requires a high level of customer service skills, with the ability to build strong relationships with patients and hospital staff.
Key Responsibilities- Provide face-to-face support to patients, ensuring they receive the necessary information and resources to navigate healthcare options.
- Communicate effectively with patients, hospital staff, and other stakeholders to ensure seamless coordination of care.
- Collect and review patient information to determine eligibility for various programs and services.
- Prepare and review documents for accuracy and completeness, maintaining confidentiality and adhering to HIPAA regulations.
- Develop and maintain professional relationships with hospital staff, ensuring a collaborative and supportive environment.
- Perform other duties as assigned by management, contributing to the overall success of the team.
- High school diploma or equivalent required; one year of experience as a Patient Advocate or equivalent training and experience combined.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Computer proficiency and ability to learn multiple databases, with a strong understanding of Medicaid programs and the Federal Marketplace.
- Ability to work independently and as part of a team, with a high level of accuracy and attention to detail.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
The Patient Advocate will work in a hospital setting, with a regular schedule of Monday to Friday, 8:00 AM to 4:30 PM CT. The role may require occasional evening or weekend shifts, with a competitive hourly rate of $17.50 per hour based on experience.
Benefits- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
