Night Auditor

{"Job Title": "Night Auditor", "Job Summary": "As a Night Auditor at Excel Hotel Group, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift. This includes checking guests in and out, processing payments, and providing exceptional customer service. If you are a team player who is detail-oriented and enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.", "Responsibilities": "Key Responsibilities

• Welcoming guests in a friendly and professional manner
• Registering guests, issuing room keys, and providing information on hotel services and room location
• Processing all cash and credit card transactions accurately and efficiently
• Issuing, controlling, and releasing guest safe-deposit boxes
• Communicating any outstanding guest requests or issues to management
• Responding to guest complaints and making service recovery gestures

", "Qualifications": "Requirements

• 1-2 years of customer service experience
• Ability to stand for 8 hours
• Basic knowledge of computers and software, including hotel management systems

", "Benefits": "What We Offer

• Excellent benefits, including medical, dental, life, PTO, and 401k with company match
• Travel discount program
• Opportunity to grow and advance within the company

", "Company Overview": "Excel Hotel Group is a fully integrated property ownership, management, and development company with a family-driven culture. We believe in treating our associates like family and providing a supportive and inclusive work environment.", "Compensation": "$18.00 per hour"}

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