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Retail Sales Associate
2 months ago
As a Retail Sales Associate at H&M Group, you will be responsible for delivering exceptional customer experiences that drive sales and profit growth. This role requires a passion for customer service, a strong understanding of fashion and style, and the ability to work effectively in a fast-paced team environment.
Key Responsibilities- Customer Service: Actively greet and engage with customers to provide a personalized shopping experience, offering assistance and product recommendations to meet their needs.
- Store Operations: Maintain a neat and tidy sales floor, ensuring a positive shopping experience for customers. This includes folding, hanging, displaying, and merchandising garments according to H&M guidelines.
- Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, and label items with security tags within efficiency timeline goals.
- Point of Sale: Process transactions, issue receipts, and fold and place merchandise in bags according to register best practices.
- Team Collaboration: Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
- Health and Safety: Work in accordance with H&M standards and local legislation, ensuring a safe and secure environment for customers and colleagues.
- Customer Service Skills: Passionate about delivering exceptional customer experiences and helping customers find their style.
- Multi-Tasking: Ability to work effectively in a fast-paced environment, juggling multiple tasks and responsibilities.
- Teamwork: Inclusive, positive, creative, and willing to learn on the job, with a flexible approach to working with colleagues.
- Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, engage in repetitive motions, push, pull, and carry items for a short distance.
H&M Group is a dynamic and inclusive company that values diversity and promotes equal opportunities. We offer a competitive salary, opportunities for growth and development, and a comprehensive benefits package.
