General Manager-Tinley Park

1 day ago


Tinley Park, Illinois, United States Wyndham Hotels & Resorts Full time
General Manager-Tinley Park Job Summary

This position is responsible for overseeing daily hotel operations to achieve planned revenue and profit goals while maintaining high standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection.

Key Responsibilities:
  • Provide leadership, training, direction, and support to hotel employees
  • Maintain a high-quality product and ensure a satisfactory guest experience
  • Manage the preventative maintenance and quick-fix programs in accordance with company standards
  • Train staff to successfully perform guest service procedures and handle upset guests
  • Personally respond to guest complaint letters and take action to correct any deficiencies
  • Recruit, select, train, and manage employees to deliver guest services and quality products
  • Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of employees
Requirements:
  • Bachelor's Degree in Hotel/Restaurant Management or Business (or equivalent experience)
  • 2-5 years of experience as a General Manager or other hotel management role
  • Ability to sit or stand for long periods, walk, and/or stand for long periods of time
  • Must be able to travel and possess a valid driver's license and personal vehicle
  • Good vision and ability to work in a fast-paced environment
Company Overview:

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio delivers just that.

We are committed to providing a positive and inclusive work environment for our employees, and we offer a range of benefits and opportunities for growth and development.

Join us in our mission to deliver exceptional guest experiences and drive business success.



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