Customer Service Representative

4 days ago


Hampton, New Hampshire, United States Hannaford Supermarkets Full time
Job Overview

Hannaford Supermarkets is a leader in the retail industry, with a rich history dating back to 1883. We are committed to providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing outstanding customer service, responding to customer inquiries, and resolving any issues that may arise during their shopping experience.

Responsibilities
  • Provide exceptional customer service to all customers
  • Respond to customer inquiries and resolve any issues promptly and professionally
  • Clean and maintain the store floor, including checking-stands, shelves, and stock rooms
  • Maintain a neat and well-groomed appearance at all times
  • Assist with special projects and perform other functions as assigned by management
  • Support and comply with all company safety standards
  • Treat all associates with fairness, dignity, and respect

Requirements
  • Effective communication and customer service skills
  • Must meet minimum age requirements to perform specific job functions
  • Willingness to learn multiple tasks
  • Demonstrated ability to perform the technical requirements of the job

Physical Requirements
  • Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion
  • Push or pull up to 75 pounds on occasion
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Work in and out of inclement weather when necessary
  • Gather up to five shopping carts and push them to designated areas


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