Key Carrier Coordinator

2 days ago

Fort Smith, Arkansas, United States Marshalls Full time
Job Title: Key Carrier Coordinator

Join the Marshalls team as a Key Carrier Coordinator and take on a leadership role in maintaining all aspects of the store. As a Key Carrier, you will alternate between Coordinator and Key Carrier roles, taking on a leadership position in maintaining all aspects of the store.

Key Responsibilities:
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Act as Manager on Duty adhering to company policy and procedure
  • Ensure store team performs tasks and activities in accordance with store plan; prioritize as needed
  • Address immediate customer service issues and provide appropriate coaching to Associates
  • Exercises discretion regarding customer service policies to satisfy customers
  • Maintain accurate Associate coverage in service areas for a positive customer experience
  • Ensures Associates adhere to all operational procedures
  • Ensures opening/closing procedures are executed according to company guidelines
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Provides feedback, recognition and coaching to Associates
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Team player, working effectively with peers and supervisors
  • Able to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem solving skills
  • Able to effectively coach, delegate, and follow-up on multiple people/tasks
  • Able to act quickly under challenging circumstances
  • Capable of multi-tasking
  • Superior communication and organizational skills with attention to detail
  • 1 year retail, 6 months leadership experience
Benefits:
  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

This position has a starting pay range of $14.00 to $14.50 per hour.

Applicants with arrest or conviction records will be considered for employment.

We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.

Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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