Refugee Case Manager

2 months ago


Chicago, Illinois, United States World Relief Full time

Job Summary:

World Relief is seeking a skilled Refugee Case Worker to provide essential support services to newly arriving refugee and immigrant families in Chicago. As a key member of our team, you will be responsible for delivering timely and appropriate services, ensuring a smooth transition to life in the United States.

Key Responsibilities:

  • Provide initial resettlement services, including health screenings, public aid benefits, documentation, and essential items.
  • Conduct home visits and assessments with refugee families, offering ongoing cultural adjustment support and orientations.
  • Coordinate interdepartmentally to ensure comprehensive resettlement details, including furniture provision, basic needs, and transportation.
  • Develop individual service plans and facilitate connections to appropriate services, ensuring continued provision of support to immigrant families.
  • Provide mediation services between refugees and outside entities, promoting successful community integration.

Requirements:

  • Mature and personal Christian faith.
  • Committed to the mission, vision, and values of World Relief.
  • Desire to serve and empower the Church to impact vulnerable communities.
  • MS Office skills required.
  • Valid driver's license and ability to drive a 15-passenger van.
  • Ability to work a flexible schedule, including occasional early mornings, evenings, and weekends.

Benefits:

  • Competitive benefits package (25 hours + per week).
  • Medical, dental, and vision insurance.
  • 16 company-paid holidays + 4 additional personal days per year.
  • Paid sick and vacation time.
  • Paid parental leave (12 weeks for qualified employees).
  • FSAs: medical & dependent care, and commuter funding.
  • Supplemental life insurance (employee, spouse, and children).
  • Critical illness, hospital indemnity, and accident insurance policies.
  • Legal shield insurance.

Physical Demands:

  • Ability to stand, walk, stoop, kneel, crouch, and manipulate light to medium weights (10-15 pounds).
  • Good hand-eye coordination, arm, hand, and finger dexterity.
  • Visual acuity to use a keyboard, operate equipment, and read application information.

Work Environment:

  • General office setting.
  • Hybrid and remote schedules available for limited positions.

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