Surgery Center Supervisor
1 week ago
As a key member of our Surgery Partners team, the Self-Pay Supervisor will oversee a team of collectors responsible for managing patient accounts and ensuring timely payments. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions. The ideal candidate will have a strong background in customer service and experience in a supervisory role.
Responsibilities:
Supervise a team of collectors and provide guidance on best practices for patient communication and account management.
Analyze data to identify trends and areas for improvement, and develop strategies to increase collections.
Collaborate with the management team to develop and implement policies and procedures.
Conduct performance evaluations and provide feedback to team members.
Stay up-to-date on HIPAA laws and collection regulations.
Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
High school diploma or equivalent required.
2+ years of experience in a supervisory role, preferably in a healthcare setting.
Strong leadership and communication skills.
Ability to analyze data and make informed decisions.
Experience with HIPAA laws and collection regulations.
Strong customer service skills.
Benefits:
Comprehensive health, dental, and vision insurance.
Health Savings Account with employer contribution.
Life insurance.
401(k) retirement plan with company match.
PTO and paid holidays.
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.
This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.
Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
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