Quality Assurance Specialist for Retail Operations

7 days ago


Charlotte, North Carolina, United States Food Lion Full time

Food Lion is seeking a Quality Assurance Specialist to maintain standards in accordance with the standard practice manual, minimizing shrink through proper utilization of standard practice.

The ideal candidate will possess excellent interpersonal, organizational, communication and customer service skills, with the ability and willingness to learn multiple tasks and technical requirements of the job.

Salary: $42,000 - $52,000 per year

This role involves maintaining an atmosphere of enthusiastic customer awareness, providing fast, friendly, and accurate customer service to create a positive shopping experience. The specialist will also be responsible for sweeping and cleaning floors on nights with no scheduled vendor services, as well as weekly cleaning of Produce, Market and Deli Departments.

The successful candidate will have a high school graduate or equivalent preferred, with excellent communication and customer service skills. They will be able to use technical information to solve problems and meet minimum age requirements to perform specific job functions.

Physical Requirements: Ability to stand 100% of the time, frequently walking short distances, bending and lifting products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.



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