Freight Broker/Dispatcher

Freightlined Carrier LLC is seeking a skilled Freight Broker/Dispatcher to join our team. As a key member of our logistics team, you will play a crucial role in coordinating the transportation of goods between shippers and carriers.

Key Responsibilities:

• Coordinate and manage the transportation of goods for clients
• Negotiate rates and contracts with carriers and shippers
• Develop and maintain relationships with carriers, shippers, and customers
• Utilize cold-calling techniques to acquire new freight, carriers, and shippers throughout the United States
• Track shipments and provide updates to clients
• Ensure compliance with transportation regulations and industry standards
• Handle customer inquiries and resolve any issues or concerns
• Collaborate with internal teams to ensure efficient transportation operations

Requirements:

• Inside sales or customer service experience in a business-to-business environment
• Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
• Knowledge of US traffic lanes, equipment types, and various modes (air, ocean, truck, trailer, TL, LTL) preferred
• Strong analytical skills with the ability to interpret complex data and market trends
• In-depth understanding of the freight market and its seasonal volatility
• Excellent negotiation skills and ability to strategize effectively
• Strong communication skills, both written and verbal, with the ability to facilitate cross-functional collaboration
• Prior experience with Transportation Management software and RMIS preferred but not required
• Must be skilled in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint
• High-level computer knowledge is preferred; somebody who knows their way around computers and understands the vital nature of technological integration in logistics
• Must be able to work with other departments to increase overall productivity for the company
• Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy required
• Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism, and motivation
• Regular, predictable, and full attendance is an essential function of the job

Work Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

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