Personal Banker

2 months ago


Riverview, Florida, United States PNC Financial Services Group Full time
Job Summary

PNC Financial Services Group is seeking a highly skilled and customer-focused individual to join our team as a Personal Banker. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.

Key Responsibilities
  • Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve the customer's financial well-being.
  • Sales and Service: Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
  • Lobby Engagement: Perform lobby engagement activities to connect with customers, position PNC products to meet their needs, and educate them on options for managing financial transactions.
  • Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and participating in branch daily operations.
Requirements
  • Customer Focus: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Managing Risk: Assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to and support PNC's Enterprise Risk Management Framework.
Preferred Qualifications
  • Accountability: Demonstrating a high level of accountability for sales and service activities.
  • Banking Knowledge: Possessing a strong understanding of banking products and services.
  • Communication Skills: Effective communication and interpersonal skills to build strong relationships with customers and colleagues.
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, and a 401(k) with PNC match.