Client Service Representative
4 weeks ago
About the Role
We are looking for a skilled and enthusiastic Retail Banking Associate to join our team at Park State Bank. As a Retail Banking Associate, you will play a vital role in providing excellent customer service, ensuring that our clients' needs are met with care and attention.
Key Responsibilities:
- Deliver Exceptional Customer Service: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations.
- Manage Client Accounts: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies.
- Maintain Product Knowledge: Stay up-to-date on the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually.
- Process Transactions: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently.
- Offer Financial Guidance: Provide basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives.
- Ensure Compliance: Adhere to all banking regulations, policies, and procedures in every client interaction.
Benefits:
- Competitive Salary: $45,000 - $60,000 per year, based on location and experience.
- Opportunities for Advancement: We offer opportunities for professional growth and development.
- Collaborative Work Environment: Our team is dedicated to providing exceptional customer service and supporting each other's success.
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