Position Summary

The role involves directing incoming calls to the appropriate departments and alerting healthcare providers as necessary.

About Frye Regional Medical Center

Situated in the scenic foothills of North Carolina, Frye Regional Medical Center is a 355-bed acute care institution complemented by an 81-bed Behavioral Health unit and over 70 primary and specialty care practitioners.

Key Responsibilities

• Facilitate the seamless operation of hospital communication systems.
• Accurately manage and direct all incoming and outgoing telephone communications.
• Provide assistance to patients, document messages, and record calls for medical staff and other personnel.
• Oversee and react to alarm systems as needed.
• Respond to emergency codes swiftly and appropriately.
• Notify relevant staff during critical situations.

Employee Benefits

• At Frye, you have the flexibility to select your Medical, Dental, and Vision plans from a diverse range of competitive options tailored to your needs.
• Health Savings Account (HSA)
• 401(K) retirement plan contributions
• Generous Paid Time Off policies
• Accident & Critical Illness Insurance coverage
• Prescription Assistance through OptumRx
• Comprehensive income protection programs for your family, including life insurance, Short/Long-term Disability, and Identity Theft protection.
• Complimentary Employee Assistance Program providing emotional, legal, financial, and daily life support for your household, available 24/7.
• Access to a free travel and entertainment discount program to enhance your leisure time.

Why Choose Frye Regional Medical Center?

Frye Regional Medical Center employs over 1500 dedicated professional and clinical staff members. Our facility, with its 355-bed capacity, provides a wide range of inpatient and outpatient services. We are committed to meeting the healthcare needs of our community and recognize that our employees are our greatest asset in achieving this mission. If you are driven by a passion for making a difference in lives, we welcome your interest.

Minimum Educational Requirements

• High School Diploma or equivalent is mandatory.