Account Service Specialist

2 weeks ago


Phoenix, Arizona, United States Chemical Strategies, Inc. Full time
Job Summary:
We are seeking an experienced Account Service Specialist to join our team at Chemical Strategies, Inc. The ideal candidate will have excellent communication and problem-solving skills, as well as experience working in a fast-paced environment.

Key Responsibilities:
  1. Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely manner
  2. Manage customer accounts, including order entry, management, and processing
  3. Communicate effectively with internal teams and other stakeholders to ensure seamless operations
  4. Maintain accurate records and data management

Requirements:
  • Bachelor's degree (B.A.) or equivalent from four-year College or technical school
  • OR 2+ years of experience in Customer Service, Customer Success, or a similar discipline
  • OR 5+ years of relevant professional experience, Chemical Distribution is a plus
  • Experience with Salesforce/SAP/NetSuite/Chempax, Excel proficient, Microsoft Office Suite
  • Excellent interpersonal skills with a passion for collaboration
  • Skilled at handling competing priorities in a fast-paced, highly ambiguous, deadline-driven environment

Benefits:
  • Competitive hourly pay range $19-$24
  • Great insurance package: Medical, Dental, Vision
  • Generous paid time off package: Vacation & Sick time off
  • 7 paid company holidays
  • 401K with a generous company match


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