Account Service Specialist
2 weeks ago
We are seeking an experienced Account Service Specialist to join our team at Chemical Strategies, Inc. The ideal candidate will have excellent communication and problem-solving skills, as well as experience working in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely manner
- Manage customer accounts, including order entry, management, and processing
- Communicate effectively with internal teams and other stakeholders to ensure seamless operations
- Maintain accurate records and data management
Requirements:
- Bachelor's degree (B.A.) or equivalent from four-year College or technical school
- OR 2+ years of experience in Customer Service, Customer Success, or a similar discipline
- OR 5+ years of relevant professional experience, Chemical Distribution is a plus
- Experience with Salesforce/SAP/NetSuite/Chempax, Excel proficient, Microsoft Office Suite
- Excellent interpersonal skills with a passion for collaboration
- Skilled at handling competing priorities in a fast-paced, highly ambiguous, deadline-driven environment
Benefits:
- Competitive hourly pay range $19-$24
- Great insurance package: Medical, Dental, Vision
- Generous paid time off package: Vacation & Sick time off
- 7 paid company holidays
- 401K with a generous company match
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