Apex Systems LoanIQ Expert
2 weeks ago
Job Summary
We are seeking a highly skilled LoanIQ Technical Support Specialist to join our team at Apex Systems. As a LoanIQ Technical Support Specialist, you will be responsible for providing technical support and guidance to users and stakeholders regarding the Loan IQ platform.
Key Responsibilities
- Troubleshoot complex LoanIQ system issues and provide timely resolutions to ensure minimal disruption to business operations.
- Document troubleshooting steps and maintenance procedures for future reference and knowledge sharing.
- Collaborate with cross-functional teams to identify and resolve technical issues.
- Develop and maintain technical documentation to support LoanIQ platform.
- Provide training and support to users on LoanIQ platform features and functionality.
Requirements
- Proven experience with LoanIQ, including technical understanding of its deployment and configuration.
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues swiftly.
- Excellent communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Soft skills, including positive attitude, energy, and ability to properly deal with change.
What We Offer
- Opportunity to work with a leading staffing agency, Apex Systems.
- Collaborative and dynamic work environment.
- Professional development opportunities.
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