Apex Systems LoanIQ Expert

2 weeks ago


Irving, Texas, United States Apex Systems Full time

Job Summary

We are seeking a highly skilled LoanIQ Technical Support Specialist to join our team at Apex Systems. As a LoanIQ Technical Support Specialist, you will be responsible for providing technical support and guidance to users and stakeholders regarding the Loan IQ platform.

Key Responsibilities

  • Troubleshoot complex LoanIQ system issues and provide timely resolutions to ensure minimal disruption to business operations.
  • Document troubleshooting steps and maintenance procedures for future reference and knowledge sharing.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain technical documentation to support LoanIQ platform.
  • Provide training and support to users on LoanIQ platform features and functionality.

Requirements

  • Proven experience with LoanIQ, including technical understanding of its deployment and configuration.
  • Strong troubleshooting skills with the ability to diagnose and resolve technical issues swiftly.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
  • Soft skills, including positive attitude, energy, and ability to properly deal with change.

What We Offer

  • Opportunity to work with a leading staffing agency, Apex Systems.
  • Collaborative and dynamic work environment.
  • Professional development opportunities.


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