Senior Load Balancing Engineer

1 month ago

Rockville, Maryland, United States General Dynamics Information Technology Full time
Job Summary

We are seeking a highly skilled Senior Load Balancing Engineer to join our team at General Dynamics Information Technology. As a key member of our team, you will be responsible for architecting, engineering, testing, and implementing a global Cloud SASE Load Balancing solution using Akamai SASE load balancing services.

Key Responsibilities
  • Help the customer migrate publicly accessible applications currently hosted on-premise using Citrix NetScalers to the new Cloud SASE Load Balancing solution with OKTA Single-Sign-On (SSO).
  • Work with cross-functional teams of engineers and subject matter experts integrating firewalls, NAT, Azure Load Balancers, TIC 3.0 cloud infrastructure with the new Cloud SASE Load Balancing solution.
  • Perform assessment and planning activities for migrating NetScaler VIPs (IPv4 and IPv6) to a SASE traffic management solution for public facing applications.
  • Develop, document, and present a comprehensive migration strategy, including timelines, resources, and risk management plans.
  • Perform limited Pilot of entire solution using a test application to demonstrate the changes required and build out the technical implementation plan.
  • Develop requirements documents to address the specific migration plan and to-be architecture and get approval from the customer.
  • Ensure routing of traffic between the Cloud SASE load balancing solution and the backend services take the proper path depending on TIC 2.0 or TIC 3.0 compliance.
  • Perform migration activities for migrating NetScaler VIPs to the Cloud SASE load balancing solution for public facing applications.
  • Provide Cloud SASE Load Balancer architecture diagram based on the architecture developed.
  • Provide Cloud SASE Load Balancer network flow diagram illustrating end-to-end communication covering all use cases for the application based upon user type.
  • Ensure Cloud SASE Load Balancer solution deployed meets NIST requirements.
  • Has a strong understanding of SSL, DNS, Firewalls, VPN, Content Delivery Network (CDN), routing, global LB traffic management, intrusion detection and IPv6.
  • Work with security team to update GSS System Security Plan (NIST for all controls that are customer configurable for Cloud SASE Load Balancer.
  • Work with the team, customers and SMEs to develop required logging requirements (splunk, solarwinds, uptime, etc.) for the Cloud SASE Load Balancer solution.
  • Help build a customer automated chargeback model and configure the Cloud SASE Load Balancer to collect metrics to use for chargebacks.
  • Provide estimated per-customer costs based on current network traffic/metrics/consumption and report estimated post migration costs.
  • Coordinate with stakeholders to ensure all activities associated with the migration are properly communicated, timeframes are established, and changes are documented.
  • Develop and adhere to standard operating procedures (SOP) for production use.
  • Furnish any software, licenses or cloud subscriptions required for the project.
  • Integrate SASE Portal authentication with customer IDP, OKTA, providing MFA.
  • Mentor and support a team of engineers to provision/configure Cloud SASE Load Balancer solution based upon customer requests in accordance to vendor best practices.
  • Lead and provide technical support in Change Management processes that directly impact production environment.
  • Provide training to the government, and their successors, on details of the migration process, administration, maintenance, support and operational use of the solution.
  • Works with Program and Project Management throughout the contract period.
  • Participates in special projects, as needed.
  • Resolve technical O&M problems that occur and on-call support for non-business hours.
  • Provide Weekly and on-demand Status Reports on work performed.
Requirements
  • Bachelor's degree in a related STEM field and 10+ years of experience in Networking.
  • Demonstrated proficiency with Citrix NetScalers and Akamai SASE Load Balancers.
  • 6+ years of experience in large-scale enterprise organization.
  • Must be able to obtain a Public Trust and successfully pass a thorough government background screening process (forms/fingerprinting).
  • Ability to meet with the customer onsite a few times a month in the Rockville, MD area.
Desired Skills
  • Experience with Word, Excel, PowerPoint, Visio, SharePoint, Confluence, ServiceNow, Trello, JIRA, and MS Teams.
  • SCRUM and Kanban Agile Methodologies.
  • Experience with any HHS agencies or entities.
  • Demonstrated strong technical skills and analytic abilities, as well as experience performing system security analysis and risk management.
  • Demonstrated experience performing complex technical tasks with minimal direction.
  • Demonstrated experience in translating an understanding of systems and applications into test plans and perform hands on testing.
  • Possesses experience with communicating and presenting to leadership and decision makers.
  • Possess a broad knowledge of load balancing best practices, policies and guidance.

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