IT Infrastructure Support Technician

4 weeks ago


Detroit, Michigan, United States Datum Technologies Group Full time
Job Overview

As a Field Engineer with Datum Technologies Group, you will play a critical role in maintaining our IT infrastructure and providing top-notch technical support to our clients. This is a long-term contract opportunity in Detroit, MI, offering a competitive salary and opportunities for professional growth.


About the Role

This position requires a skilled professional with experience in FE Backfill DTW Day-to-Day Break/Fix support with IMAC (Install, Move, Add, and Change) requests. You will be responsible for providing comprehensive operational support, troubleshooting and resolving technical issues, and generating detailed service reports.


Key Responsibilities
  • Provide technical support and maintenance for IT infrastructure at various locations.
  • Troubleshoot and resolve technical issues, identifying errors or technical problems and determining the appropriate solution.
  • Generate detailed service reports, documenting all service interactions.

What We Offer

We offer a competitive annual salary range of $70,000 - $90,000, depending on experience. Additionally, you will have access to opportunities for professional growth and development, and be part of an inclusive work environment that values diversity and equality.



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