Healthcare Navigator

3 weeks ago

Redding, California, United States Shasta Community Health Center Full time
Job Summary

The Community Health Worker (CHW) plays a vital role in helping patients and their families navigate and access community services, resources, and adopt healthy behaviors. This position supports providers and Case Managers through an integrated approach to care management and community outreach, promoting, maintaining, and improving the health of patients and their families.

Key Responsibilities
  • Create connections between vulnerable populations and healthcare providers
  • Help patients navigate healthcare and social service systems
  • Manage care and care transitions for vulnerable populations
  • Reduce social isolation among patients
  • Determine eligibility and enroll individuals in health insurance plans
  • Ensure cultural competence among healthcare providers serving vulnerable populations
  • Educate healthcare providers and stakeholders about community health needs
  • Provide culturally appropriate health education on topics related to chronic disease prevention, physical activity, and nutrition
  • Create Health Education materials and promote health education through various means
  • Advocate for underserved individuals or communities to receive services and resources to address health needs
  • Collect data and relay information to stakeholders to inform programs and policies
  • Provide informal counseling, health screenings, and referrals
  • Build community capacity to address health issues
  • Address social determinants of health
Requirements
  • Effective oral and written communication skills
  • Effective group facilitation skills
  • Ability to problem solve with shifting priorities
  • Detail oriented
  • Proficient in Outlook, Microsoft programs, and virtual meeting platforms
  • Experience in general office functions, preferably in a healthcare setting
  • Accurate record keeping techniques
  • Organization and time management skills
Preferred Qualifications
  • Associates degree in a healthcare-related field
Benefits

Shasta Community Health Center offers a comprehensive benefits package to ensure employees and their families receive optimal healthcare coverage, along with options to meet their needs.

  • Competitive wages
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 403(b) retirement plan with matching employer contribution
  • Long-term disability coverage
  • Life insurance
  • Accidental death and dismemberment insurance
  • Supplemental Insurances
  • Flexible spending account
  • Paid vacation
  • Paid sick
  • Paid holidays
  • Paid CME time and CME allowance
  • Employee assistance program
  • Jury duty pay
  • Bereavement pay
  • Prescription discount program
  • 529 college savings plan
  • Educational reimbursement program
  • Gym membership discounts
  • Free subscription-based app for meditation and sleep
  • Free telemedicine service for benefit-eligible employees

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