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Team Operations Manager

2 weeks ago

Spring, Texas, United States Merry Maids Full time

Are you a motivated and results-driven individual looking for a new challenge? Do you have a passion for delivering exceptional customer service and driving business growth? If so, we encourage you to apply for our Branch Director position.

About the Role

The Branch Director will be responsible for leading our team in delivering exceptional service to our clients, while driving sales growth and business expansion. This is a dynamic and challenging role, requiring strong leadership and communication skills, as well as a proven track record in sales, customer service, and team leadership.

Key Responsibilities:

  • Team Leadership: Build and lead high-performing teams, delivering superior customer service and driving sales growth.
  • Recruitment and Hiring: Recruit, interview, and hire staff, ensuring that our branch has the right talent to deliver exceptional results.
  • Safety Management: Ensure that all branch personnel perform their job duties safely, and hold regular safety discussions and meetings to reinforce the importance of workplace safety.
  • Sales and Marketing: Develop and implement sales and marketing strategies to drive revenue growth and market expansion.
  • Operations Management: Oversee branch office functions, including phone service standards, clerical services, and collections.
  • Financial Management: Prepare annual budgets and monthly projections, ensuring that our branch operates within budget.

Requirements:

  • Education: Bachelor's degree or equivalent experience preferred.
  • Experience: 3-5 years of business management experience, preferably in sales, customer service, and team leadership.
  • Skills: Strong communication and problem-solving skills, with the ability to work collaboratively with colleagues and drive results-oriented initiatives.