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Rental Department Team Member

2 months ago

Fountain Valley, California, United States Sports Basement Full time
About the Role

We're seeking a highly skilled and enthusiastic Staffer to join our Rental Department team at Sports Basement. As a Staffer, you will play a vital role in delivering exceptional customer service and creating a WOW experience for our customers.

Key Responsibilities
  • Engage with customers to understand their needs and preferences
  • Offer personalized recommendations to help customers find the right gear
  • Provide expert knowledge on our products and services
  • Collaborate with colleagues to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to stay up-to-date on product knowledge and customer service best practices
What We're Looking For
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong product knowledge and a passion for delivering exceptional customer service
  • Collaborative and team-oriented mindset
  • Ability to work a flexible schedule, including weekends and holidays