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Hotel Room Attendant
2 months ago
Job Summary
We are seeking a dedicated and professional Room Attendant to join our team at StepStone Hospitality. The ideal candidate will have a strong work ethic, excellent attention to detail, and a commitment to providing exceptional service to our guests.
Key Responsibilities:
- Clean and maintain guest rooms, ensuring they meet hotel standards
- Change bed linens, make beds, and replenish towels and toiletries
- Vacuum, dust, and sanitize all surfaces in guest rooms and common areas
- Report any maintenance issues or damages to the supervisor
- Restock housekeeping carts with necessary supplies
- Follow all safety and security procedures, including proper use of equipment and chemicals
- Provide exceptional customer service to guests, addressing any concerns or requests promptly
- Maintain a professional appearance and demeanor at all times
- Perform additional duties as assigned by management
Requirements:
- High school diploma or equivalent
- Previous experience in housekeeping or a similar role is preferred
- Strong attention to detail and ability to multitask
- Excellent time management and organizational skills
- Ability to work independently and as part of a team
- Flexibility to work weekends, holidays, and varying shifts
- Physical stamina to perform repetitive tasks and lift up to 30 lbs
- Strong communication and interpersonal skills
- Commitment to providing exceptional customer service
What We Offer:
- Competitive compensation package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
To be considered for this role, please submit your resume and a brief cover letter detailing your relevant experience and interest in the position.