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Luxury Brand Sales Consultant
2 months ago
Company Overview:
Lafayette 148 New York is dedicated to providing a premium shopping experience, specializing in high-quality post-season merchandise. Our mission is to deliver personalized service that enhances our clients' wardrobe choices.
Position Summary:
The Sawgrass Mills Sales Associate plays a crucial role in embodying our brand's image and is tasked with cultivating and expanding a loyal client base to meet sales objectives. This position demands a commitment to delivering exceptional product knowledge and styling advice, ensuring each client enjoys a remarkable shopping experience.
Key Responsibilities:
- Build and nurture strong relationships with clients to drive repeat business and achieve sales targets.
- Provide memorable in-store experiences by planning client appointments effectively.
- Keep clients informed about in-store events and new arrivals to enhance their shopping experience.
- Utilize various technological tools to strengthen client relationships and attract new clientele.
- Maintain comprehensive knowledge of the brand's product offerings to maximize sales potential.
- Address clients' complete wardrobe needs across all product categories.
- Educate clients about brand services to enhance their overall experience.
- Prioritize client satisfaction when resolving issues, consistently exceeding expectations.
- Assist with operational tasks within the store, including opening/closing procedures, inventory management, and revenue reporting.
- Uphold visual merchandising standards and support the training of new team members.
Qualifications:
Education: Associates Degree or higher preferred.
Experience: Minimum of 3 years in a premium or luxury retail environment; an existing client base is advantageous.
Skills:
- Exceptional customer service and communication skills, both verbal and written.
- Proficient in utilizing technology to enhance client interactions.
- Flexibility to work evenings, weekends, and holidays as needed.
Join us in delivering an unparalleled shopping experience that reflects the essence of Lafayette 148 New York.