Scribe Tech

We are a physician-led, patient-centric network dedicated to simplifying healthcare and delivering connected care. Our multispecialty and urgent care providers serve millions of patients across traditional practices, patients' homes, and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

The Scribe Tech is responsible for capturing accurate and detailed documentation of patient visits into the EMR in a timely manner. They will assist physicians with basic patient care and medical procedures, direct patient flow, inventory, and follow up on labs. The Scribe Tech will also ensure site lab compliance with Department of Health (DOH) Regulations and provide unparalleled customer service to patients.

• Assist physicians with basic patient care and medical procedures, including phlebotomy, Urine Drug Screens, rapid point of care testing, UA, EKG, procedure set ups, etc.
• Ensure Department of Health (DOH) compliance of site lab and exam rooms, including logbook maintenance, checking for expired medications and supplies, proper handling of specimens, etc.
• Escort patients to exam rooms, x-rays, or other facilities on site as needed.
• Maintain a quick pace in a fast-paced urgent care facility for the duration of scheduled shifts (8-12 hours, excluding meals and breaks).
• Facilitate diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare.
• Assist physicians with basic patient care and medical procedures set-ups.
• Communicate with patients, pharmacies, and physicians over the phone under physician guidance.
• Maintain a clean, courteous, and professional working environment.
• Ensure the site is fully stocked with supplies.
• Provide compassionate care to patients.

• High School Degree or GED, Undergraduate degree a plus.
• Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided.
• Friendly and professional with excellent bedside manner.
• Flexible with full-time work schedule, including a weekend day.
• Excellent verbal, written, and interpersonal skills.
• High attention to detail.
• Must exhibit passion for outstanding results and compassion for those we work with and serve.
• Team player.
• Knowledge of third-party payor requirements preferred.
• Strong aptitude for detail and ability to work independently required.
• Strong organizational, problem-solving, communication, and interpersonal skills required.
• Computer Proficiency.
• Happy and positive thinking, able to project this attitude around others.
• Flexible and adaptable nature to work in a continuously evolving environment.
• Passion for helping others in an urgent care environment.
• Bilingual language skills required or preferred based on-site location.
• Basic Life Support (BLS) certification required at time of hire.