Financial Services Professional
3 weeks ago
Company Overview:
">Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
We have exciting opportunities for Solutions Center Representatives to work in downtown Columbus, Ohio. Our client is a Fortune 100 company and a leading provider of financial services.
This is a fully onsite position, located in Columbus, Ohio. Local candidates are preferred.
Salary: $18.99 - $19 per hour
Job Description:
We are seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist - Financial Services, you will be responsible for answering participant inquiries and processing requests pertaining to their retirement account.
You will discuss a variety of topics with participants, including password resets, contributions, asset allocation, rollovers, withdrawals, etc.
You will follow all Ohio Deferred Compensation, government, and regulatory procedures to ensure credibility and compliance.
Your primary goal will be to provide exceptional customer service by carefully analyzing situations and working with internal partners to determine the proper course of action.
Required Skills and Qualifications:
- High School diploma or equivalent required. Undergraduate degree is preferred.
- Minimum one year in a customer service or sales-related role.
- Excellent customer service, communication, MS office proficiency, and financial industry knowledge.
- Consultative sales aptitude and passion for interacting and helping customers.
Benefits:
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