Skilled Team Member

4 weeks ago


Pico Rivera, California, United States El Super Full time
Job Summary:

As a skilled team member at El Super, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. Under the direct supervision of the Department Manager, you will be responsible for maintaining a high level of customer satisfaction, processing sales efficiently, and performing various tasks such as sweeping, stocking, and cleaning.

Key Responsibilities:
  • Provide premier customer service, including greeting customers and responding to their queries
  • Assist customers at the registers and ensure a smooth checkout process
  • Work in various departments of the store, including receiving and stocking products
  • Ensure product rotation, proper display, and adherence to planograms
  • Unload products from trucks, organize the stock room, and fill assigned sections as needed
  • Clean cases, shelves, and the sales floor, stock room, and dairy coolers
  • Operate back room equipment, pallet jack, baler, compactor, and scrub machine
  • Assist in other duties as assigned
Requirements:
  • Minimum of six months experience in a retail environment
  • Ability to follow company customer service procedures
  • Demonstrated prior customer service skills or related experience
  • Ability to interact with customers and coworkers
  • Ability to understand and follow directions
  • Ability to multitask in a fast-paced environment
Physical Demands:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing: Continuously throughout the work shift while working at the register
  • Walking: Frequently, while moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions
  • Sitting: Very Rarely
  • Climbing: Rarely, will climb one flight of stairs to access the store manager's office
  • Bending: Frequently, while working at the cash register and cleaning
  • Kneeling: Very Rarely
  • Lifting: Under 10 lbs. Continuously, handling and scanning grocery product
  • Carrying: Under 10 lbs. Continuously, moving grocery product
  • Pushing: Continuously, when pushing store product on the checkout belt
  • Pulling: Continuously, when pulling store product on the checkout belt

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