Skilled Team Member
4 weeks ago
As a skilled team member at El Super, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. Under the direct supervision of the Department Manager, you will be responsible for maintaining a high level of customer satisfaction, processing sales efficiently, and performing various tasks such as sweeping, stocking, and cleaning.
Key Responsibilities:- Provide premier customer service, including greeting customers and responding to their queries
- Assist customers at the registers and ensure a smooth checkout process
- Work in various departments of the store, including receiving and stocking products
- Ensure product rotation, proper display, and adherence to planograms
- Unload products from trucks, organize the stock room, and fill assigned sections as needed
- Clean cases, shelves, and the sales floor, stock room, and dairy coolers
- Operate back room equipment, pallet jack, baler, compactor, and scrub machine
- Assist in other duties as assigned
- Minimum of six months experience in a retail environment
- Ability to follow company customer service procedures
- Demonstrated prior customer service skills or related experience
- Ability to interact with customers and coworkers
- Ability to understand and follow directions
- Ability to multitask in a fast-paced environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Standing: Continuously throughout the work shift while working at the register
- Walking: Frequently, while moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions
- Sitting: Very Rarely
- Climbing: Rarely, will climb one flight of stairs to access the store manager's office
- Bending: Frequently, while working at the cash register and cleaning
- Kneeling: Very Rarely
- Lifting: Under 10 lbs. Continuously, handling and scanning grocery product
- Carrying: Under 10 lbs. Continuously, moving grocery product
- Pushing: Continuously, when pushing store product on the checkout belt
- Pulling: Continuously, when pulling store product on the checkout belt
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