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Customer Experience Manager

2 weeks ago

Bridgeton, Missouri, United States FRANK LETA Full time

We are seeking a highly skilled Customer Experience Manager to join our team at Frank Leta. This role involves overseeing the daily inventory of technicians' time and consistently selling it to service customers. You will also distribute work between technicians efficiently and provide concierge support for all owner inquiries, whether phone or in person.

To succeed in this role, you should have a proven track record of managing others, possess excellent communication skills, and be able to maintain a clean driving record. We offer a comprehensive benefits package, including paid vacation and holidays, education reimbursement, and employee discounted vehicle purchase programs.

In this role, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a team that is dedicated to delivering exceptional customer service and making every customer a customer for life.