Brewery Taproom Supervisor

Overview:
The Brewery Taproom Supervisor plays a vital role in enhancing the guest experience at our establishment. Ensuring the satisfaction of patrons is the foremost responsibility of this position.

Key Responsibilities:
- Oversee all operations within the taproom, including multiple bars and event spaces.
- Collaborate closely with marketing and production teams to ensure seamless operations.
- Act as the Events Coordinator, managing both private and company-sponsored events.
- Supervise taproom staff and coordinate with the brewery production team on inventory management.
- Develop and manage schedules for bartenders, kitchen, and support staff.
- Engage with guests and address any concerns to maintain a positive atmosphere.
- Define, modify, and enforce standard operating procedures (SOPs) to uphold quality.
- Maintain inventory of merchandise and consumables, ensuring adequate supplies.
- Work with the Marketing Director to enhance our social media presence and promote events.
- Innovate and implement strategies to improve the taproom experience and drive sales.

Qualifications:
- Experience in sales or marketing within a retail environment.
- Familiarity with retail computer systems and proficiency in MS Word and Excel.
- Strong commitment to customer service and satisfaction.
- Excellent interpersonal and communication skills.
- Exceptional organizational abilities and attention to detail.
- Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:
- Ability to lift and handle up to 60 pounds regularly.
- Capability to stand or walk for extended periods.
- Must be able to bend, reach, lift, and climb as necessary.

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