Medical Office Assistant

2 weeks ago


Marshall, Texas, United States White Plains Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at White Plains Hospital. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our physicians and staff.

Key Responsibilities
  • Schedule and confirm patient appointments and arrival using our Practice Management System
  • Perform diversified office-clerical duties, including sending and receiving patient records and documents, scheduling surgical procedures and tests, and verifying insurance coverage and patient demographics
  • Provide excellent customer service and efficient communication with patients, families, physicians, providers, and outside facilities and individuals
  • Maintain accurate and up-to-date patient records and charts
  • Order office supplies and manage office equipment
  • Attend meetings, take minutes, and distribute information as needed
  • Collaborate with the healthcare team to ensure seamless patient care
Requirements
  • High school diploma or general equivalency diploma (GED) required
  • Previous patient relation experience required
  • Previous general office experience required
  • Previous physician practice experience preferred
  • Basic medical terminology, Electronic Scheduling, and Electronic Medical Record experience preferred
Core Competencies
  • Ability to speak, write, understand, and communicate in English language
  • Perform multiple duties in a high-volume area
  • Efficiently balance visitors, phone callers, and administrative/secretarial duties
  • Ability to deal professionally and efficiently with all levels of management and external constituencies
  • Self-starter, self-motivated, and ability to work without supervision
  • Flexible, organized, and able to set priorities
  • Excellent telephone manners and communication skills
  • Exhibit courteous, cooperative, and professional attitude at all times
  • Retains composure under stress

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