Front Desk Associate
2 weeks ago
Planet Fitness
**Job Summary**
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless membership experience, and maintaining a clean and welcoming environment for our members.
**Key Responsibilities**
* Provide exceptional customer service to members and guests, responding to their inquiries and concerns in a timely and professional manner
* Check members into the system and facilitate the new account sign-up process
* Perform detailed cleaning in all areas of the facility to maintain a clean and safe environment
* Respond to member questions and concerns in a timely and professional manner
* Facilitate needed updates to member accounts
**What We Offer**
* Competitive compensation and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment
**Requirements**
* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Availability to work a variety of shifts, including evenings and weekends
**Why Work for Us?**
At Planet Fitness, we are committed to providing a welcoming and inclusive environment for our members and employees. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation and benefits package.
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