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Client Support Specialist

2 months ago

Conyers, Georgia, United States Superior Plus Full time

Customer Service Representative - $500 Sign-On Bonus

Superior Plus Energy Services is on the lookout for a dedicated and customer-oriented individual to join our team as a Customer Service Representative. This role is essential in managing incoming communications from clients, providing them with detailed information about our offerings, and ensuring their concerns are addressed efficiently and effectively.

Key Responsibilities:

  • Professionally manage incoming inquiries and calls from clients, ensuring timely and accurate resolution of issues.
  • Assist and support customers who visit our service locations.
  • Engage with clients to address questions, resolve issues, and foster new business opportunities.
  • Process orders and complete necessary documentation to meet customer needs.

Benefits:

We value the importance of work-life balance and offer a comprehensive benefits package designed to support you and your family:

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with profit-sharing options.
  • Tuition reimbursement programs.
  • Flexible spending accounts.
  • Basic life insurance coverage.
  • Employer-sponsored short and long-term disability plans.
  • Wellness initiatives.
  • Opportunities for career advancement.
  • Incentives for high performance.
  • Employee Assistance Program (EAP).

Additionally, you will assist the sales team with incoming requests and outreach for new services and products, as well as support other customer service center needs as required.

Other Information:

Job Family: USA

Pay Type: Hourly