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Customer Service Representative

2 months ago

Kennedy Space Center, United States CenterState Bank Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at CenterState Bank. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Provide world-class customer service to our clients, responding to their inquiries and resolving their concerns in a timely and professional manner.
  • Open new accounts, cross-sell banking products, and refer business to CenterState Bank subsidiaries.
  • Assist customers with all branch products and services, including checking, savings, and loan applications.
  • Work closely with the sales team to identify customer needs and provide solutions.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Successful completion of in-house training program.
  • Computer literacy and proficiency in Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading financial institution.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.