Pharmacy Technician Specialist
4 weeks ago
We are seeking a highly skilled Pharmacy Technician to join our team at Cencora. As a Pharmacy Technician, you will play a vital role in providing exceptional patient care and supporting our pharmacists in their daily tasks.
Key Responsibilities:
- Assist pharmacists in accurately dispensing medications, including measuring, counting, labeling, and packaging prescriptions with precision.
- Review and enter prescription orders into our pharmacy system accurately and efficiently, verifying patient information and insurance coverage and resolving any discrepancies or issues.
- Coordinate, track, manage, and facilitate prescription delivery, adhering to packing and tracking processes.
- Monitor and maintain inventory levels of medications, ensuring adequate stock is available for patient needs, and collaborate with the pharmacy team to place orders and track shipments.
- Provide excellent customer service to patients and healthcare professionals by answering inquiries, addressing pharmacy-related concerns, and triaging to pharmacists as appropriate, managing multiple patients with diverse needs autonomously.
- Conduct initial and follow-up calls with patients to assess medication adherence, documenting appropriately and deferring to pharmacists as agreed upon.
- Review patient insurance for affordability and assess availability of financial assistance options, supporting patients through the application process.
- Display professionalism in all interactions, communicating effectively in-person, via telephone, and in other electronic communication, documenting pertinent patient information professionally and succinctly in patient charts, as agreed upon by pharmacists.
- Act as a liaison between patients, pharmacy, and other healthcare providers to ensure smooth workflow and effective communication.
- Stay updated with the latest developments in practice areas, participating in training programs and continuing education opportunities to enhance knowledge and skills.
Requirements:
- Requires 1+ year(s) directly related and progressively responsible pharmacy experience; bachelor's degree program preferred.
- Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification or comparable state certification is preferred.
What We Offer:
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.
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