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Retail Sales Specialist

2 months ago

Merrimack, New Hampshire, United States Coach Full time

Position: Retail Sales Specialist - Merrimack

Location: Merrimack, NH, US

Role Overview

The Retail Sales Specialist plays a vital role in achieving store objectives related to sales, efficiency, and customer service by applying effective selling techniques and comprehensive service training. You will be accountable for fulfilling personal sales targets and providing a level of service that consistently surpasses customer expectations. As a representative of Coach, you will embody the brand's values and ensure that customer needs are met with excellence.

Key Responsibilities

  • Recognize how individual performance contributes to overall store success.
  • Act as a brand ambassador, embodying the values and mission of Coach.
  • Exhibit sales behaviors learned through company training programs.
  • Maintain a vibrant and energetic presence on the sales floor.
  • Achieve and exceed sales targets consistently.
  • Effectively manage multiple customer interactions simultaneously.
  • Proactively anticipate and fulfill customer needs.
  • Deliver service to all customers in accordance with Coach's service standards.
  • Collaborate as a team member, motivating peers to achieve performance goals.
  • Support company initiatives and align with management directives.
  • Uphold professional ethical standards at all times.

Qualifications

  • Proficient in English (essential).
  • Experience in a retail service environment (essential).
  • Background in luxury retail (preferred).
  • Ability to communicate effectively with both customers and team members while navigating the sales environment.

Job Segment: Retail Sales, Brand Ambassador, Sales, Retail, Marketing