Vendor Operations Change Specialist

3 weeks ago


Saint Paul, Minnesota, United States U.S. Bank Full time

At U.S. Bank, we're committed to helping our customers and businesses make better financial decisions. As a Business Change Risk Analyst, you'll play a critical role in ensuring that vendor changes within our Operations business line comply with our Risk Management Business Change Governance Framework.

This role offers a hybrid/flexible schedule, which means you'll have the opportunity to work from home or in the office, depending on your needs. You'll partner with our Line of Business, Risk/Compliance/Audit professionals, and Contracts team to coordinate and document key business changes impacting vendors and business lines.

Your responsibilities will include:

  • Facilitating meetings with subject matter experts and the Contract Team to assess and document Business Change Inventory Questionnaires (BCIQs)
  • Drafting and submitting complete and accurate BCIQs with input from PSOs, Contract Team, and Business Lines
  • Evaluating business changes to identify and highlight key risk areas, ensuring applicable reviews within PRISM, TPRM, and Volcker Rule Compliance are completed
  • Drafting and submitting Third-Party Change Forms that accurately display changes to existing Third-Party Relationships, ensuring third-party risk is appropriately assessed
  • Coordinating completion of the Product Risk Management (PRISM) process for Business Changes
  • Acting as a process Subject Matter Expert to guide business line stakeholders through the program and as First Line of Defense in identifying risk in engagements that need to be documented for assessment
  • Providing oversight and monitoring of Business Changes going through the evaluation process, serving as a functional liaison between the Business Line, Second Line of Defense, and Risk & Compliance Specialists
  • Advising Business Line partners on business change process, BCIQ/PRISM Policy, and applicable risk domains
  • Maintaining thorough knowledge and understanding of BCIQ and PRISM Policy

Requirements include:

  • Bachelor's degree or equivalent work experience
  • Knowledge of Third-Party Risk and ability to navigate eGRC (Archer) System of Record
  • Experience working with third-party/vendor management and/or change management, with industry knowledge of third-party risk and/or technology or financial banking operations
  • Ability to understand new laws and regulatory requirements and how they relate to risk, security, and compliance
  • Ability to successfully work across the organization and maintain good working relationships with diverse groups and locations, as well as with BL partners and corporate Risk and Compliance organizations
  • Ability to negotiate successful outcomes for both business partners and third parties, as well as interact with high-level executives, auditors, and regulators
  • Proficient computer skills, especially Microsoft Office Applications and Outlook

We offer a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (all benefits are subject to eligibility requirements). U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, as well as the San Francisco Fair Chance Ordinance. Certain positions may also be subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).



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